Herba laboratorij d.o.o. are obligated to protect the personal data of customers in a way that it collects only necessary, basic information about customers / users that are necessary for fulfilling our obligations; inform customers about the way we collect information and regularly give customers an option about how their data, including the decision whether or not to have their name removed from lists used for marketing campaigns. All user information is strictly confidential and available only where such information is necessary to perform the job. All employees of Herba laboratorij d.o.o. and business partners are responsible for respecting the policy.
This statement commits us to protect the privacy of our users, customers and visitors of our site and the security of personal information provided to us through the website.
This notice describes the type of information we can collect from you when you visit our website and explains how we use these data and the steps we take to protect it. The notice also describes the choices you have about collecting and using your information when visiting our website.
What information do we collect about you and how do we use it?
In general, you can visit our website without disclosing personal information about yourself. We do not collect personal information about you (such as your name and contact details) when you visit this website unless you voluntarily submit data using one of the available forms for a particular purpose (contact form, registration form, shopping form) and thereby give your consent to the collection and use of your personal information for the purposes mentioned. All personal data is used solely for the purposes for which they were collected and for which they were granted. We will not make the collected data in any way available to unauthorized third parties, except for the legally prescribed purpose. All data is deleted upon termination of the purpose for which it was collected or termination of the contractual relationship and no later than the expiration of all legal obligations related to the retention of personal data.
Here are some additional circumstances in which we will share your information with authorized third parties and additional purposes for which we use your information:
We share data with our accountants for tax purposes. For example, we share the invoices we issue and receive with our accountants for the purposes of completing tax returns and accounts at the end of the year.
Types of personal data we process
The personal data collected in the contact form are: first and last name, e-mail, address, telephone number.
The personal data collected in the shop form are: first and last name, e-mail, address, city and zip code, telephone number.
Information that is automatically collected on our website
We automatically collect information in server log files, such as your IP address, browser type, redirection / exit page, and operating system. We use this information to manage our web pages and our technical solutions, understand how visitors move through our website and services and improve your experience while using our website and services.
Access and update your personal information
Our user has the following rights at any time:
- the right to access data and access to data
- right to information on processing of personal data
- right to data transfer
- the right to withdraw privola
- the right to file a complaint
- right to correction and change of personal data in case the information is incomplete or incorrect
- the right to be deleted in cases such as cessation of processing, withdrawal of a claim or in the case of filing a complaint
If you want to inwoke any of these rights, please contact us via the contact form on our website.
Security of your personal information
We are committed to taking appropriate technical and organizational measures to protect your personal data from unauthorized or unlawful handling of them and their accidental loss, destruction or damage. When submitting your personal information through our website, this information is sent over the Internet safely through high-quality encryption and stored on our secure servers.